Reservation System — Partial Connection
Booking confirmations are not syncing. Customers may not receive confirmation messages.
2h ago
7 Unanswered Handoff Requests
Staff takeover was requested but no team member has responded. Conversations may feel abandoned.
14m ago
WhatsApp Template Rejected
One outgoing message template failed Meta's approval check and cannot be sent until reviewed.
1h ago
AI Fallback Rate Increased
The Support Agent is falling back to staff more than usual (24% vs 8% baseline). Review recent questions.
3h ago
Recently Resolved
WhatsApp Channel Reconnected
Channel disconnected for 4 minutes. Reconnected automatically. No messages lost.
Yesterday
CRM Sync Restored
HubSpot sync failed for 2 hours then recovered automatically.
2 days ago