All 12

Unread 7

Escalated 3

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Sara Al-Mansouri2m

Can I change my reservation to tomorrow?

WhatsApp3

James Kim8m

Hi, is the terrace available for 8 people tonight?

Instagram2

Nour Rashid14m

What are today's specials?

Website

Mohammed Al-Ali22m

I'd like to book a private dining room for next Friday

WhatsApp1

Layla Chen35m

Do you have vegan options on the menu?

Ahmed Hassan1h

My order is missing an item

Fatima Said2h

What time does the restaurant close?

Website

Khalid Jabri3h

Can I bring my own cake for a birthday?

Sara Al-Mansouri

WhatsApp · +971 50 123 4567 · Active now

Reservation

Hi! I have a reservation for tomorrow at 7pm under Al-Mansouri. Can I change it to Thursday instead?

Yesterday 6:42 PM

Hala AI

Hello Sara! Of course, let me check availability for Thursday at 7pm for you.

Yesterday 6:42 PM

Hala AI

Great news — Thursday at 7:00 PM is available. Would you like me to confirm the change for the same party size of 4?

Yesterday 6:43 PM

Yes please! Same party of 4.

Yesterday 6:45 PM

Hala AI

Your reservation has been updated to Thursday, April 3rd at 7:00 PM for 4 guests. We'll send a confirmation to this number. See you then!

Yesterday 6:45 PM

Actually, can we make it 8pm instead? Sorry for the back and forth!

2 min ago

⚠ Customer requested a time change — confirm or escalate to staff

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